About us

About Rickert-Werkzeug.de

Customer Orientation

Customer satisfaction is our ultimate goal. - That is our guiding principle.
Our entire action is geared to this and our own claims are high.
We stand for a wide range of high quality tools and accessories at a fair price.
We want to offer you the entire range of all well-known manufacturers to enable you a wide selection.
All products you can see online are in stock.
(Exception: individual product variants)
If you do not find a product, please let us know. - we will get it for you.

Customer Service

If you are not satisfied with our service, the quality of the tools or your selection, please return the goods to us and we'll refund you the purchase price.
That's exactly what we stand for with our money back guarantee. For whole 1000 days long.
You can take your time making your decision.
From your first order on we deliver on account, therefor you'll receive your goods quickly and without delay.
Free shipping within Germany from an order value of 50 EUR and Europe wide from an order value of 150 EUR. We try to ship all orders on the same day.
All invoices can be paid conviniently within 14 days.
Trust for trust. -
Do you have a question? - Please don’t hesitate to call us or send us an email.
Competent, fair, considerate and friendly advise is what you’ll get.
High professional expertise and technically good equipment are the basis of our success.

Our Employees

Our employees are the reason for our success. With high personal dedication, commitment, motivation and professional competence they stand for the satisfaction of our customers.
For years our number of employees has been growing.
 

Marcus Grabe
 - Expert advice
- Customer service
- Order processing

Brigitte Franke
- Order processing

Widian Almohamad Alali
- Order processing

Monika Rickert
- Customer service
- Accounting
- Order processing

Company Headquarters

We set roots in Lauf an der Pegnitz, in beautiful Middle Franconia (Bavaria), at the gates of Franconian Switzerland.
On January 24, 2015, we celebrated the inauguration of our new headquarters.
On over 300 square meters, we now have enough space for storage and office.
That is motivating of which our customers benefit.
Well over 3,000 products are constantly in stock and more added weekly.
More than 30 orders are sent daily from here to many countries in the world.

- company headquarters outside


- Headquarters outside (detail)


- Company headquarters inside (warehouse)


- Company headquarters inside (shipping)


- Company headquarters inside (office)

Responsibility for Society

We actively and passively support volunteer work and commitment for the common good, taking responsibility for our community.
In particular, we support social engagement and nature conservation.
Children are our future.
Scout youth groups, child and youth fire brigades, as well as arts schools and projects have been supported and will find support in the future. - A good investment.

Company History

Rickert-Werkzeug.de was founded on 1 September 2010. The preparations for the foundation already started about 1 ½ years earlier.
On 19 November 2010, the first shop has gone online. The orientation of the newly founded company was clearly in the area of ​​tools for knifemakers.
However, the feedback from our customers has led to a stronger development of the leather tools sector.
Today we are one of the leading online shops for leather tools in the German-speaking world. -

Thank you for your continued support.